Shipping policy

Last updated: 8 August 2026

Guthi Collections ships orders from the United Kingdom. The delivery options, charges and estimated times below match the options available at checkout.

Order processing

Orders are normally prepared within 1–2 business days after payment is confirmed. You will receive an order confirmation email and, where tracking is available, a dispatch email.

Delivery charges and estimates

Delivery estimates begin after dispatch and are estimates rather than guaranteed arrival dates.

United Kingdom

Standard delivery: £4.99 — estimated 2–4 business days after dispatch.
Free Standard delivery: Orders of £100 or more — estimated 2–4 business days after dispatch.
Express delivery: £6.99 — estimated 1–2 business days after dispatch.

European Union

Standard International: £14.99 — estimated 5–10 business days after dispatch.

Other supported international destinations

Standard International: £23.99 — estimated 7–14 business days after dispatch.

The exact delivery options available for an address are shown at checkout. We currently ship only to destinations enabled in checkout.

Tracking

If tracking is available for your delivery service, the tracking details will be emailed after dispatch. Please allow time for the carrier's system to update.

Customs and import charges

For orders delivered outside the United Kingdom, the recipient is responsible for any import duties, taxes, customs charges or handling fees imposed by the destination country. These charges are not included in the product price or delivery charge unless checkout states otherwise.

Delivery delays

Delivery may be affected by carrier delays, severe weather, public holidays, customs checks or circumstances outside our reasonable control. Please contact us if an order is significantly delayed.

Incorrect or incomplete addresses

Please check your delivery address before completing checkout. Contact us promptly if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or dispatched. Additional delivery charges may apply if an order is returned because the supplied address was incorrect or incomplete.

Missing, damaged or incorrect parcels

If a parcel is missing, arrives damaged, or contains an incorrect item, contact mail@guthicollections.com promptly with your order number and, where relevant, photographs of the parcel and item. We will review the issue and contact the carrier where appropriate.